Privacy notice
We keep your information limited to what’s needed to respond to your request and support your planning. Here’s the plain-language version.
What information we collect
Only what helps us help you
When you submit a request or contact support, you share details such as your name, email address, phone number, preferred date, and trip details like traveler count and any accessibility notes.
We also store the context of your request (like the experience you selected) so we can respond accurately and coordinate next steps.
How we use it
Planning and communication
- To review your request and confirm availability or coordination details.
- To answer questions and provide support related to your trip planning.
- To send updates you opt into, such as email confirmations and helpful planning notes.
Sharing and protection
Trust matters
We share information only with trusted partners involved in delivering your experience or responding to your request, and only to the extent required.
We take reasonable steps to protect information from unauthorized access and misuse.
Your choices
Control stays with you
If you no longer want email updates related to a request, you can update your preferences by contacting our support team.
For questions about your information, reach out via the Support page.